Overview
Need to build and manage your online community? At SOURCE, our Community Managers specialize in fostering and managing online communities to enhance engagement and brand loyalty. Our Community Managers use their expertise to create a positive and interactive community experience.
Roles & Responsibilities
- Community Engagement: Engage with community members and foster a positive and interactive community environment.
- Content Creation: Create and curate content to share with the community.
- Moderation: Monitor and moderate community discussions to ensure compliance with community guidelines.
- Feedback Collection: Gather feedback from community members and provide insights to internal teams.
- Event Planning: Plan and execute community events and activities.
- Reporting: Prepare and present reports on community engagement and performance.
- Collaboration: Work closely with marketing and product teams to align community activities with business goals.
Qualifications
Education and Experience
- Degree: Bachelor’s degree in Marketing, Communications, or a related field.
- Experience: Minimum of 2 years of experience as a Community Manager.
Technical Skills
- Community Platforms: Proficient in using community management platforms and tools.
- Content Creation: Strong skills in content creation and curation.
- Moderation: Experience in moderating online communities.
Soft Skills
- Communication: Excellent verbal and written communication skills.
- Interpersonal Skills: Strong interpersonal skills to build and maintain community relationships.
- Problem-Solving: Strong problem-solving skills to address and resolve community issues.
- Creativity: Highly creative with the ability to develop engaging community activities.
How To Get Started
Ready to build and manage your online community with a dedicated Community Manager? Contact us today at hello@source-talent.com to discuss how our experts can help you achieve your business goals.
