Overview
Need expert field service support? At SOURCE, our Field Service Technicians specialize in providing on-site technical support and maintenance for your equipment and systems. Our Field Service Technicians use their technical skills to ensure your operations run smoothly.
Roles & Responsibilities
- On-Site Support: Provide on-site technical support and maintenance for equipment and systems.
- Troubleshooting: Troubleshoot and resolve technical issues promptly.
- Installation: Install and configure equipment and systems.
- Maintenance: Perform regular maintenance and inspections to ensure optimal performance.
- Client Communication: Communicate with clients to understand their technical needs and provide support.
- Reporting: Prepare and present reports on service activities and performance.
- Training: Provide training to clients on the use and maintenance of equipment.
Qualifications
Education and Experience
- Degree: Associate or Bachelor’s degree in Information Technology, Engineering, or a related field.
- Experience: Minimum of 2 years of experience as a Field Service Technician.
Technical Skills
- Technical Tools: Proficient in using technical tools and equipment.
- Troubleshooting: Strong skills in troubleshooting and resolving technical issues.
- Installation: Experience in installing and configuring equipment and systems.
Soft Skills
- Communication: Excellent verbal and written communication skills.
- Customer Service: Strong customer service skills to interact professionally with clients.
- Problem-Solving: Strong problem-solving skills to address and resolve technical issues.
- Attention to Detail: Strong attention to detail to ensure accuracy in installations and maintenance.
How To Get Started
Ready to enhance your field service support with a dedicated Field Service Technician? Contact us today at hello@source-talent.com to discuss how our experts can help you achieve your business goals.
