Overview
Need expert software testing? At SOURCE, our Software Testers specialize in ensuring the quality and functionality of your software applications. Our Software Testers use their technical skills to identify bugs and issues before release.
Roles & Responsibilities
- Test Planning: Develop and execute test plans and test cases.
- Manual Testing: Perform manual testing of software applications.
- Automated Testing: Create and run automated tests.
- Bug Reporting: Identify, document, and track bugs and issues.
- Collaboration: Work closely with developers and QA teams to resolve issues.
- Documentation: Maintain test documentation and reports.
Qualifications
Education and Experience
- Degree: Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Experience: Minimum of 2 years of experience as a Help Desk Technician.
Technical Skills
- Help Desk Software: Proficient in using help desk software and systems.
- Troubleshooting: Strong skills in troubleshooting hardware and software issues.
Soft Skills
- Communication: Excellent verbal and written communication skills.
- Customer Service: Strong customer service skills to interact professionally with employees.
- Problem-Solving: Strong problem-solving skills to address and resolve IT issues.
- Attention to Detail: Strong attention to detail to ensure accuracy in information provision.
How To Get Started?
Ready to enhance your IT support with a dedicated Help Desk Technician? Contact us today at hello@source-talent.com to discuss how our experts can help you achieve your business goals.
